In this exclusive PC Podcast interview, Jason Cook, Cardinal Health’s director of operations, explores:
- The importance of having a comprehensive contingency plan, especially before weather-related disruptions begin
- What needs to be done by pharma companies post-disaster in order to not only create a stronger strategy for next time, but to also have customers feel seen and included throughout that process
- Advice for effectively communicating with customers
- How technology plays a role in helping to predict or better prepare for these storms and disasters
The latest episode of The Pharmaceutical Commerce Podcast is available directly on SoundCloud.