Company builds on its sample accountability platform
RxS, the Manalapan, NJ provider of sampling services for pharma clients, is now in the process of expanding its offerings to direct patient support. In recent years, the company has built an integrated, multichannel offering to connect traditional hand-carry sampling with direct-to-practitioner channels, along with analytics and compliance monitoring. Part of this service is RxS Engage, a dedicated call center for interaction with physicians’ offices and with pharmacies.
Now, that call center capability is being expanded into RxS PatientCentral, which will provide many of the usual patient-support services: customer education, benefits investigation, prior authorization processing, co-pay assistance, and pharmacy triage. According to managing director, Mark Jara, “The chief objective of PatientCentral is to enable brands to positively affect patient journeys. We help them accomplish this through the efficient distribution of medication and devices, improving patient compliance and, ultimately, patient outcomes.” The company is “bulking up” its staffing and infrastructure currently, and in the early stages will work with brand launches “of predetermined size” as this growth takes place.
Protecting Temperature-Sensitive Pharmaceuticals, Without Unnecessary Plastic Waste
March 24th 2025Advances in the life sciences are driving a significant increase in the number of temperature-sensitive pharmaceuticals. The packaging industry is meeting the moment with advances of its own, including high-performance, environmentally-friendly materials that allow life science companies meet stringent thermal requirements and ambitious CO2e reduction goals. In this episode, TemperPack’s CEO Peter Wells shares insights from working with life sciences to move to certified biobased, home compostable, and curbside recyclable shipping solutions.