Company builds on its sample accountability platform
RxS, the Manalapan, NJ provider of sampling services for pharma clients, is now in the process of expanding its offerings to direct patient support. In recent years, the company has built an integrated, multichannel offering to connect traditional hand-carry sampling with direct-to-practitioner channels, along with analytics and compliance monitoring. Part of this service is RxS Engage, a dedicated call center for interaction with physicians’ offices and with pharmacies.
Now, that call center capability is being expanded into RxS PatientCentral, which will provide many of the usual patient-support services: customer education, benefits investigation, prior authorization processing, co-pay assistance, and pharmacy triage. According to managing director, Mark Jara, “The chief objective of PatientCentral is to enable brands to positively affect patient journeys. We help them accomplish this through the efficient distribution of medication and devices, improving patient compliance and, ultimately, patient outcomes.” The company is “bulking up” its staffing and infrastructure currently, and in the early stages will work with brand launches “of predetermined size” as this growth takes place.
LogiPharma Unpacked: Highlights, Key Insights, and the Road to 2025
October 16th 2024In this special post-show episode, we sit down with Ryan Portela, Head of Production for LogiPharma, to reflect on the highlights and key takeaways from this year’s event. From attendee feedback to the most impactful sessions, Ryan shares insider insights and discusses how the momentum from 2024 will continue to shape the future of pharma supply chains. Plus, get a sneak peek into the exciting plans for LogiPharma's 20th Anniversary in 2025.
Boosting Patient Adherence: The Power of Clinical Support Programs
October 3rd 2024In this podcast, we speak with Amanda Scholz, UBC Senior Clinical Program Manager, MHA, BSN, RN as we discuss the important role that clinical adherence programs play in empowering patients and bolster persistence to prescribed life-changing medications throughout their journey.