LogiPharma Europe 2024: Infusing Pulse into Your Supply Chain Operation

LogiPharma Europe 2024 session, "Not another dashboard! How to infuse pulse into your supply chain operation.” April 16, 2024. LogiPharma Europe 2024, Lyon, France. Image Credit: Nicholas Saraceno.

Day 1 of LogiPharma Europe from Lyon, France had seen its share of captivating presentations, including a masterclass session regarding supply chain efficiencies.

Titled “Not another dashboard! How to infuse pulse into your supply chain operation” and led by Hadi Rizek, Netcompany’s head of supply chain and manufacturing, alongside Krzysztof Gajda, the company’s product manager for supply chain execution, Michael Kilchherr, Roche’s business capability manager, global product and supply chain management, the session expressed the importance of moving beyond visibility and towards value-added capabilities.

Rizek noted that establishing visibility is certainly a major milestone, and many organizations struggle in the first place to get there. Currently, we are living in a fragmented data and system landscape, with visibility running through what is known as a unified data model; establishing situational awareness across the model is paramount.

However, he added that visibility along does not add any value. Rather, he recommended that value-added capabilities be leveraged as a next step.

This involved an order and management inventory management process that features:

• Optimizing resource allocation
• Improving order fulfillment
• Reducing risk write-offs

In a value-added use case, Kilchherr expressed his opinion that dashboards are not enough for three main reasons:

1. Visibility is great, but situational awareness is better. However, that situational awareness for driving operations is still needed.
2. Collaboration is essential.
3. Dashboards help with decision making, but not necessarily with execution. Effective execution is necessary to making this happen.

Roche believes in the importance of reducing interfaces and enabling management by exception, which consists of going from a high number of interfaces and handovers among roles in the operational planning and order fulfillment roles, to empowered roles that are able to more “seamlessly” connecting markets and packaging sites in a manner that helps them adapt to change quickly.

Reference

Rizek, H, Austin L, Gajda K, Kilchherr, M.Not another dashboard! How to infuse pulse into your supply chain operation. April 16, 2024. LogiPharma Europe 2024. Lyon.