Artificial Intelligence: Beyond the glamor

After the flurry of hype, artificial intelligence is on the rise and enabling a smarter, more efficient and more effective business. Once-scrappy experiments have now matured into high-impact enterprise applications. Many organizations, however, are still unclear about how to build […]

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A Conversation with Tommy Bramley, Lash Group

Lash Group, a business unit of AmerisourceBergen since 1998, was one of the pioneering firms established to provide patient-support services, sponsored by pharma companies, in the specialty-pharmaceutical arena. It currently manages over 100 drug programs, with over 1,000 associates, mostly […]

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Improving medication adherence with technology

Non-adherence to therapy is widely recognized as an ever-present problem in healthcare generally and the pharma industry specifically, which forgoes some $250 billion annually in lost sales. The picture is changing, somewhat, from past years, as health systems now have […]

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The outcomes-based reimbursement environment

As the US healthcare system continues to shift its reimbursement model from volume-based (fee for service) to value-based (fee for outcome), the landscape for specialty care is becoming increasingly complex. At the same time, a growing number of innovative specialty […]

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Patient support / hub services continue to evolve

The business of providing outsourced patient support and hub services is growing in lockstep with the growth of specialty pharmaceuticals, which are now approaching nearly half of pharma spending in the US. Specialty pharmaceuticals are not only growing in number, […]

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New hub services provider opens its doors

Outsourced patient support services—aka hub programs—are a specialized area of business, but one that is both growing dramatically, and getting more crowded with providers. The latest entry is Diligent Health Solutions, based in Trevose, PA. Although small at the outset, […]

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