IQVIA rolls out a new CRM offering

After signaling its direction in a number of announcements in the past year—specifically a tight integration with Salesforce.com cloud-based platforms—IQVIA (formerly QuintilesIMS) has unveiled its new customer-relationship offering, Orchestrated Customer Engagement (OCE). The product stresses enterprise-level integration of diverse functional […]

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More private equity flows into patient support services

Patient support services (aka hub providers) continues to experience the growth generated by high-touch (and, usually, high-cost) specialty pharmaceuticals, and the pharma industry’s demand for outsourcing these services. In early November, RxCrossroads’ ownership transferred from CVS Health to McKesson; now […]

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Investor builds a last-mile delivery service

Northern Pacific Group, a Minnesota-based private equity firm, has acquired two regional last-mile delivery companies, both of which handle pharmaceutical deliveries for wholesalers, or for healthcare facilities. The two companies are 1st Choice Delivery, based in St. Louis, and 4SameDay, […]

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